What delivery service can I expect?
Deliveries for non-bulky and non-fragile goods are to your front door only. For bulky or fragile goods we believe your purchase deserves a special degree of handling and care. To ensure this we use professional furniture removalists who call to confirm a time for delivery and take extra care throughout the entire process. Your item/s will be hand unloaded to front door by two professionals.
Where do you deliver?
This product is shipped to Australian addresses only.
How much will delivery cost?
All shipping estimates can be viewed in the cart once you have entered in your state and postcode. Please note that if you order multiple items from our website, you may receive multiple deliveries shipped by multiple carriers since items may be sent from different warehouse locations.
How long will it take for delivery?
To meet your delivery requirements in the best way possible, we use a variety of professional carriers who deliver Australia wide. Your location and order size will impact on the speediness we can get your order to you. Provided all items are in stock, delivery lead times are as follows:
NSW, VIC, QLD and ACT metro areas - 3 to 10 business days
WA, SA metropolitan areas - 5 to12 business days
REGIONAL AREAS, TAS, NTH QLD - 12 to 18 business days
What is the returns policy?
If you are unhappy with your purchase, we will gladly work with our suppliers to obtain the best possible outcome. We want your experience with us to be a great one!
Please inspect the packaging of your item(s) as soon as the delivery arrives. If you notice any damage you should make note of it when signing for delivery. In the unlikely event that your item is damaged, please email us with the nature of your return, photos of any items that are damaged along with your details at firstname.lastname@example.org.
Click here for more details on our Shipping & Returns Policy.